SHIPPING INFORMATION

Order Processing

Orders are processed within 2–5 business days.

Orders are not processed on weekends or public holidays.

During peak shopping seasons, processing times may be slightly extended.


Estimated Delivery Times

Destination Delivery Time
United States 5–10 Business Days
Canada 6–12 Business Days
United Kingdom 5–10 Business Days
Germany 6–12 Business Days
France 6–12 Business Days
Italy 6–12 Business Days
Spain 6–12 Business Days
Netherlands 6–12 Business Days
Australia 7–15 Business Days
New Zealand 7–15 Business Days
Japan 5–10 Business Days
Singapore 5–10 Business Days
Rest of World 10–20 Business Days

Shipping Confirmation

Once shipped, customers will receive:

  • Shipping confirmation email
  • Tracking number
  • Tracking link

Customs & Duties

International orders may be subject to customs duties, VAT, or import taxes imposed by the destination country.

Customers are responsible for any applicable customs fees.


Lost Packages

If your package appears lost in transit, please contact us at:

Support@florvao.com

Our team will work with the carrier to investigate the shipment.