Introduction
Florvao respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make purchases through our website.
Information We Collect
We may collect:
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers)
- Device information
- Browser information
- IP address
- Shopping preferences
How We Use Your Information
We use your information to:
- Process orders
- Deliver purchases
- Communicate order updates
- Provide customer support
- Improve website performance
- Prevent fraud
- Comply with legal obligations
Cookies
Our website uses cookies to improve your browsing experience, remember preferences, and analyze website traffic.
You may disable cookies through your browser settings.
Third-Party Services
We may share necessary information with trusted partners including:
- Payment processors
- Shipping carriers
- Marketing service providers
- Website hosting providers
These providers only receive information necessary to perform their services.
Data Security
We implement industry-standard security measures to protect your personal information.
However, no method of electronic transmission can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may request:
- Access to your information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Data portability